I have been banging on about users being savvied up on UX and Usability for years now. I am a firm believer that as a developer you should have at least some basic knowledge/experience in this area.
This article sums those points up nicely.
I also like this bit: "But sometimes you just need to cut the middleman and talk directly to the source" and I think Agile takes care of a lot of that.
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